Frequently Asked Questions
Everything you need to know about your L’AGENCE shopping experience.
What is your return policy?
We accept returns on unworn, unwashed, and unaltered items with original tags attached within 21 days of the purchase date.
How do I determine the best size for me?
Each product page features a detailed size guide. Our collections are designed for a tailored fit; if you are between sizes, we generally recommend sizing up for comfort.
Do you offer international shipping?
Yes, L’AGENCE ships to numerous countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods are accepted?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How should I care for my L’AGENCE garments?
To maintain the integrity of our premium fabrics, we recommend following the specific care instructions located on the interior garment tag, which often suggests professional dry cleaning.